About Company:
The International Business Machines Corporation (IBM) is an American multinational technology and consulting corporation, with headquarters in Armonk, New York. IBM manufactures and markets computer hardware and software, and offers infrastructure, hosting and consulting services in areas ranging from mainframe computers to nanotechnology.The company was founded in 1911 as the Computing-Tabulating-Recording Company (CTR) through a merger of the Tabulating Machine Company, the International Time Recording Company, and the Computing Scale Company.CTR was changed to “International Business Machines” in 1924, using a name which had originated with CTR’s Canadian subsidiary. The initialism IBM followed. Securities analysts nicknamed the company Big Blue for its size and common use of the color in products, packaging, and logo.
Eligibility : B.E / B.Tech / ME / M.Tech / MCA
Functional Area : IT/Software
Designation : Associate – Technical Operations
Location : Across India
Experience : 0 to 1 year
Salary : Best In Industry
Eligibility Criteria:
B.E / B.Tech / ME / M.Tech / MCA from 2012 / 2013 / 2014 pass out batch(s) only
Minimum 65% aggregate in the highest qualification
Basic knowledge on IT Infrastructure services
Good Communication skills
Minimum 65% aggregate in the highest qualification
Basic knowledge on IT Infrastructure services
Good Communication skills
Job Role:
Support problem and change tickets for client support operations
Work to standardize repeatable tasks and steps across multiple accounts.
Team members participate once or more a day in cadence discussion on team performance.
Implement medium to complex product upgrades and/or medium to complex security compliance corrections without assistance.
Work to standardize repeatable tasks and steps across multiple accounts.
Team members participate once or more a day in cadence discussion on team performance.
Implement medium to complex product upgrades and/or medium to complex security compliance corrections without assistance.
Responsibility:
Should have proven knowledge of Computer systems and functions. e.g. Laptop, Desktop & Printers.
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc
Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone / email
Knowledge on Mail clients like Lotus and MS Outlook
Should possess proven knowledge of mobile devices like Blackberry, I Phone, other smart phones etc
Should have proven knowledge of operating systems like Windows XP, d) Windows 7 and Windows.
Proven communication Skills to be able to effectively communicate with customers over Phone / email
Knowledge on Mail clients like Lotus and MS Outlook
Website : www.ibm.com
Apply Mode: Online
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